* All items must be purchased from The OurStoreOnline.net and returned within 30 days of the original date of purchase.

* All items returned for credit/exchange must be in new resalable condition and in the original packaging with original tags.

* Items returned for warranty replacement can be exchanged or a replacement can be sent. The OurStoreOnline.net does not issue credit for defective merchandise.

* Please allow 4-6 weeks for all items sent to the manufacturer for their evaluation. All other returns will be completed upon arrival.

* The customer pays shipping costs to The OurStoreOnline.net unless we made an error with your order or the merchandise you received was damaged.